Returns & Refunds Policy

At Blended, every T-shirt is made especially for you. As each item is customised with the flag combination you choose, we are unable to accept returns or offer refunds simply because you have changed your mind, selected the wrong size, or no longer want the item.

Please check your size, colour and customisation choices carefully before placing your order.

Faulty or Damaged Items

We take great pride in the quality of our products. If your order arrives:

• damaged

• faulty

• defective

• or not as described

please contact us within 14 days of receiving your order.

Email us at b.blended.uk@gmail.com with:

• your order number

• a description of the issue

• clear photographs showing the problem

We will review your claim as quickly as possible and, where appropriate, offer one of the following:

• a replacement item
  

• a full refund

This does not affect your statutory rights under the Consumer Rights Act 2015. 

Incorrect Personalisation

Please ensure all flag selections and order details are correct before completing your purchase.

We cannot accept responsibility for customer errors, including:

• incorrect flag choices

• incorrect size selection

• accidental duplicate orders

As these products are made specifically for you, we cannot exchange or refund them for these reasons.

Lost Parcels

If your parcel is lost in transit, please contact us. Once the courier has completed their investigation, we will arrange a replacement or refund where appropriate.

How to Contact Us

Email: b.blended.uk@gmail.com

Please include your order number in all correspondence so we can assist you as quickly as possible.